At C4L reliability is at the heart of everything we do, whether you're taking a single U colocation space or an entire colocation suite, we pride ourselves on keeping you online, all the time. We have N+1 on power and cooling to keep our colocation facility running at optimal temperatures even in the event of a power failure. UPS systems and a diesel generator would supply the power in such an event.
When you take dual ports with your colocation service you can also benefit from our 100% SLA, which guarantees you maximum uptime or you get your money back* which further emphasises our total commitment to reliability across all our services.
*If your connection fails you will receive 100% of that month's money back for both your bandwidth and your port charge.
We've been in the industry for 10 years, and with over 40 data centres now spread across our network, we've accumulated plenty of knowledge about best practice for data centres.
This experience has been put to great use building our Bournemouth colocation facility, and in developing our customer portal for our colocation, VDS, and bandwidth customers. You'll no doubt notice how easy it is to arrange un-escorted access and reboot your equipment: just two of the useful features.
Closely aligned with our promise of reliability is our offer of support to you. We have a Network Operations Centre (NOC) which is manned 24/7 by Cisco and Microsoft trained professionals, meaning your query will be dealt with by a trained professional at all times of the day.
You may find you don't need our support too often though, thanks to our exemplary reliability and our customer portal which allows you to monitor your power and bandwidth, request access and perform reboots if necessary.
With C4L, you'll never be short of options. With our data centre network you will have numerous possibilities if you require a second colocation facility.
You'll also benefit from the fact we have our own 10Gbps network, meaning we can offer you the widest range of IP Transit and Interconnect speeds. You may also realise that you want to change services: we see customers switching from Dedicated Servers to Virtual Dedicated Servers on a daily basis, and we're ideally placed to handle such changes in your IT demands.
Finally, we offer a fantastic consultancy service whereby we'll talk through your project with you to determine the best course of action.





